A new partnership between financial services company SunLife, and health support service RedArc will allow access to free support to anyone who purchases a Guaranteed Over 50 Plan from 27th December 2024. The service also covers policy holders’ partners and children living at the same address.
RedArc provides people with regular support from a registered nurse, to discuss health concerns, treatment and recovery. It describes itself as ‘providing the time that the medical profession is not always able to’, especially with the current pressures on the NHS.
RedArc revealed that across all individuals they support aged 50 and above, the most common health conditions supported are cancer (80% of those seeking support for cancer are aged over 50), mental health and orthopaedic issues. Other reasons for requesting support include bereavement, cardiac and neurological issues, as well as stroke, Alzheimer’s and dementia. It’s also common to receive requests for support from carers.
A nurse will be assigned to each individual, who will provide one-to-one support until the service user decides they no longer need the service. RedArc nurses provide research and resources regarding a diagnosis, supply books and medical equipment, offer practical advice, arrange counselling, therapies or second opinion, as well as provide a supportive listening ear,.
Ian Cooper, Commercial and Partnerships Director at SunLife, says: “I am delighted to announce SunLife’s new Health and Wellbeing service partner, RedArc, which is available to anyone purchasing a Guaranteed Over 50 Plan from 27th December 2024. Health and wellbeing becomes an increasing concern as we get older, so I hope many of our customers will benefit from the support and advice that RedArc’s nurses provide, should they need it.
“The experienced, registered nurses at RedArc can provide free, professional and compassionate support – both for customers and their families – for as long as they need it.
“We know that some of the most common conditions that people over 50 seek support for are cancer, mental health and orthopaedic issues. Whether you’re grieving, struggling with your mental health, or suffering from a physical health problem such as cancer or long COVID, having a registered nurse to guide you through the twists and turns can be invaluable.
“Support is available for any significant physical or mental illness, even if it hasn’t been diagnosed. You have contact with the same Personal Nurse throughout, and they will tailor their support to your needs.”
Christine Husbands, Director at RedArc, added: “We are delighted to be chosen by SunLife to provide our nurse-led support to their customers and families. We have many years’ experience in supporting people over 50, and we know that this age group is much more likely to have serious health concerns. The benefit of having a one-to-one relationship with a dedicated nurse to support individuals and their families at times of serious ill-health cannot be underestimated.”
RedArc’s services are available for free to SunLife customers who buy a Guaranteed Over 50 Plan from 27th December 2024.
Important to know
RedArc is a support service that isn’t regulated by the Financial Conduct Authority. These services aren’t part of the terms and conditions of the SunLife Guaranteed Over 50 Plan and may be amended or withdrawn at any time. Primary care remains the responsibility of the NHS and/or consultant, and all issues relating to primary care are directed accordingly. Any personal data held by RedArc will not be shared with a third party without your consent.